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Salesforce Consumer-Goods-Cloud-Accredited-Professional Testengine - Consumer-Goods-Cloud-Accredited-Professional Testking

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Salesforce Consumer-Goods-Cloud-Accredited-Professional Prüfungsplan:

Thema
Einzelheiten

Thema 1

Analytics: In this topic, the Salesforce Consumer Goods Cloud Consultant must show proficiency in using analytics to extract actionable insights from sales data. Sub-topics include creating and interpreting dashboards to evaluate team performance, store performance, and product performance, driving informed decisions.

Thema 2

Visit Execution: This topic evaluates the ability of the Salesforce Consumer Goods Cloud Consultant to manage field visit workflows, including creating and executing Custom Tasks, overseeing Direct Store Delivery, and performing checks for Inventory, Planograms, and Promotions. Consultants must also demonstrate skill in using Surveys to gather insights during visits, ensuring adherence to store objectives.

Thema 3

Integrations: This topic examines the consultant's expertise in integrating Consumer Goods Cloud with other Salesforce products and external systems. The focus is on managing data flow between systems to support seamless sales processes, demonstrating operational efficiency.

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Salesforce Consumer Goods Cloud Accredited Professional Consumer-Goods-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q114-Q119):

114. Frage
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

A. A related survey invitation has not been generated
B. The Retail Execution Survey Lighting Flow has not been action
C. The Salesforce admin has not created and activated a Salesforce survey
D. The rep is missing the Create Surveys permission
E. A custom Assessment Task definition has not been created

Antwort: A,C

Begründung:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
* The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
* A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

115. Frage
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?

A. Setup in store location and associate planogram
B. Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
C. Define planogram check task
D. Train Einstein Vision Models with marketing images of products to yield optimal results
E. Enable Einstein Object Detection

Antwort: B,D,E

Begründung:
To set up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf, the following steps are recommended:
Enable Einstein Object Detection, which is a feature that allows you to detect and count multiple objects within an image.
Upload the training pictures as attachments to the planogram for Einstein Object Detection to work. A planogram is a visual representation of how products should be arranged on a shelf. The training pictures should show the actual shelf images with the products labeled and annotated.
Train Einstein Vision Models with marketing images of products to yield optimal results. Marketing images are high-quality images that show the product details clearly and consistently. Training with marketing images can improve the accuracy and performance of the object detection models. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

116. Frage
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A. Visit Recommendations rules consider the store operating hours
B. Visit Recommendations are automatically generated by recent case activities
C. Visit Recommendations can be created using the Next Best Action Strategy
D. Visit Recommendations automatically take into consideration already created visits for the store

Antwort: A

Begründung:
Einstein Visit Recommendations take into account factors like store operating hours to ensure that suggested visits are feasible and practical.

117. Frage
Which of the following represent the three ways of performing a promotion check during an in-store visit?

A. General Promotion, Individual Product, and Product Category
B. Individual product, Product Coupons, and Volume Promotion
C. Unit Promotion, Product Category, and Product Coupons
D. Clearance Promotion, Volume Promotion, and Product Coupons

Antwort: A

Begründung:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:
* General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.
* Individual Product, which checks if a specific product is part of a promotion at the store.
* Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.

118. Frage
Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?

A. Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
B. Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
C. Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
D. Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number

Antwort: A

Begründung:
Warehouse agents manually entering router barcode and shipment tracking numbers requires a human task in Order Management. Salesforce best practice:
Use a Manual Task Orchestration Item when human input is required.
Launch an OmniScript to capture structured data, validate inputs, and update Fulfillment data.
Why the others are incorrect:
A (Flow) - Flows are not the recommended UI for OM tasks; OmniScripts provide better control, validations, dynamic forms, and DC/CPQ consistency.
B (Push Event) - Push tasks send tasks to external queues/systems, not internal warehouse agents.
C (Autotask) - Auto Tasks run without human interaction, so cannot capture barcodes manually.

119. Frage
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